Terms and Conditions

PAYMENT

Cansew Inc. accepts credit card payments from Visa and MasterCard, as well as Paypal.

PRICING

Prices are subject to change without notice. Cansew reserves the right to make price adjustments due to changing market conditions, costs, errors and other circumstances.

SHIPPING

Shipping charges will be added to invoice.

BACKORDERS

Backordered items will remain on order and will be shipped at the first available opportunity. We may contact you if there is a significant delay.

CANCELLATIONS & REFUSALS

A Restocking Charge will apply to cancelled orders and refused shipments. Customers are responsible for all inbound and outbound shipping charges on refused shipments.

RETURNS

All returns are subject to a Restocking Charge.   Only products purchased from Cansew Inc. may be returned. A Return Authorization (RA) is required to return a product and must be requested from our customer service. Any return without an RA will be refused. RA requests must be made within 10 days of product receipt. Returns received beyond 10 days after RA is issued will be sent back to the customer at their expense. A return label will be issued and the RA number must be clearly indicated on the package.  No Restocking Charge will apply for returns due to our error. Restocking Charge will be charged for all other returns. We will not accept returns on discontinued, clearance, or sale items. Special order products and non-stock items are not returnable. Cansew Inc. reserves the right to refuse any return.

CLAIMS

Claims for goods received damaged in transit must be made upon receipt, and the original packaging must be kept. Contact us immediately upon receipt of order.

SUITABILITY

Since conditions of use, washing, dry cleaning, etc. are beyond our control, it is the responsibility of the customer to ensure through preliminary testing that the physical properties of the chosen item are suitable for the intended purpose. As the value of the threads, tapes, trimmings etc. is disproportionate to the value of the material into which it being sewn, we are not responsible for consequential damages.

NOTE

-Colours and images on our website are displayed as accurately as possible, but your display may be calibrated differently which may affect how they may appear for you.
-We reserve the right to limit the quantities of any products. All descriptions of products or pricing are subject to change at any time without notice.  We reserve the right to discontinue any product at any time.
-In the event that a product is mistakenly listed at an incorrect price we reserve the right to refuse or cancel any orders at the incorrect price

This post is also available in: FR